Free Chapters
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Course introduction (8:06)
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4-How to respond in an informal and formal setup using business English (6:36)
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13-How to write a meeting invitation using business English (5:00)
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16-How to express your opinion using business English (10:53)
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41-Managing telephone interruptions professionally (9:33)
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46-How to solve customers problems using business English (23:12)
Full Course Breakdown
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Course introduction (8:06)
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1-Business english for networking (11:37)
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2-How to introduce yourself in a formal setup using business english (3:33)
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3-How to introduce yourself in an informal setup using business english (5:53)
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4-How to respond in an informal and formal setup using business english (6:36)
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5-How to introduce someone else using business english (5:01)
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6-Tips to build conversations using business english (11:55)
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7-How to boost conversations using business english (4:18)
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8-Business english for small talks (29:20)
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9-Case study for a conversation using business english (13:40)
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10-How to answer unwanted questions using business english (4:20)
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11-How to end your conversation using business english (5:25)
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How to join course WhatsApp Group (0:53)
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12-The importance of business english for participating in meeting (4:07)
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13-How to write a meeting invitation using business english (5:00)
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14-How to start a meeting using business english (4:27)
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15-How to set the agenda using business english (4:09)
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16-How to express your opinion using business english (10:53)
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17-How to agree on someone else-s opinion using business english (3:32)
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18-How to disagree with someone using business english (4:08)
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19-How to partially agree on someone else-s point using business english (3:12)
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20-How to ask again when you didn't hear using business English (1:27)
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Here are 3 offers you can get (5:09)
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21-How to handle interruptions using business english (3:36)
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22-How to hand over the meeting using business english (4:19)
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23-How to keep the meeting on track using business english (3:00)
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24-How to summarize the key takeaways using business english (3:32)
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25-How to use business english to conduct a professional online meeting (10:14)
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26-How to identify the key words in a meeting and use it in your business communication (9:57)
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27-Importance of business english in your presentations (3:09)
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28-How to start your presentation using business english (9:35)
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29-How to present the body of your presentation using business english (3:48)
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30-How to present in the mid of your presentation using business english (3:34)
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Here are 3 offers you can get (5:09)
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31-How to summarize your presentation using business english (4:49)
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32-How to describe visuals and numbers using business english (14:21)
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33-How to conclude the presentation using business english (2:05)
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34-How to handle the questionnaire session in your presentation using business english (10:49)
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35-Things you shouldnt express in your presentation (7:07)
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36-Summary chapter of presentation using business english (8:15)
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37-Business english for telephone conversations (3:44)
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38-Telephone related vocabulary used in corporate (8:09)
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39-Telephone expressions used in day to day work (8:03)
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40-Telephone etiquette through language (8:53)
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41-Managing telephone interruptions professionally (9:33)
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42-Role play of handling customer service inquiries using business english (4:03)
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43-Summary of telephone conversations using business english (2:23)
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44-Business english when dealing with customers (2:38)
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45-How to greet your customer using business english (14:52)
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46-How to solve customers problems using business english (23:12)
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47-How to show gratitude for your customer using business english (7:25)
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48-How to go an extra mile to serve your customer using business english (5:44)
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How to join course WhatsApp Group (0:53)
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49-Customer service game board to practice business english (2:01)
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50-Importance of business english for negotiation (3:35)
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51-2S and 4C for negotiation using the language (13:33)
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52-How to start the negotiation using business english (5:25)
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53-How come up with suggestions in your negotiation using business english (1:14)
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54-How to agree and disagree when your negotiating using business english (12:19)
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How to get the course certificate (1:00)
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55-How to close the deal using business english (4:18)
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56-How to negotiate your salary using business english (7:49)
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57-Email writing using proper business english (4:00)
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58-How to use proper business english in each element of the email (13:28)
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59-How to write an email correctly (9:35)
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60-Practical example of writing a correct email using business english (16:03)
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61-Fundamentals of english language in email writing (22:22)
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How to share the Certificate (4:48)
Business English Course Pdf
